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News Room


When outsourcing should become the strategy…

Outsourcing is a feasible option for many jobs from HR and payroll, training, cleaning, accounting and manufacturing and to asset management and IT services. Deciding whether or not to outsource is not an easy call to make. It’s crucial for every business, from the small start-up to the large organisation. And, more importantly, which problems you are expecting to solve. Outsourcing can definitely be the tool that could make your business more productive and profitable, if you know when to take advantage of it. Think about these criteria when deciding which tasks to outsource: The task isn’t fundamental to generating income The task is done routinely and wastes resources The task is often overlooked or delegated because nobody wants to do it The task can be done by someone with less/different skills The task may be done inexpensively in-house, but burdens employees that are better used elsewhere The task requires a specific or rare skill which regular employees don’t have […]

By |February 18th, 2016|General, Insurance general|

On the verge of 2016!

  At this time of the year we are all looking forward to shaking off 2015 and ready to embrace the New Year. But what will it have in store for us? My uncle always says that it is best we don’t know, yet I feel a little bit of info wouldn’t hurt, would it? I mean just enough info so that we could be slightly better prepared, or maybe better positioned to take on whatever comes our way. […]

By |December 30th, 2015|General|

Christmas at Eagle’s Nest!

We support the Eagle’s Nest home for orphans that acts as a feeding scheme, drop- in centre and early child care development centre for approximately 236 children affected and/or infected with HIV and AIDS. The centre is located in the Mofolo Village area in Soweto. It is a registered non-profit organisation (NPO) that opened its doors on 3 October 2006. […]

By |December 9th, 2015|General|

Virtual Agile Teams

We at SilverBridge have not only embraced Agile, but for the last five years we have done so in virtual teams. For most this seems impossible, as face-to-face meetings and conversations are so important for Agile. Even though we were strongly advised against taking this route, we took the plunge and have never looked back. [...]

By |November 16th, 2015|Agile methodology, General|

Seven steps to creating an onboarding strategy

Finding new clients is not an easy task. But their encounter with you will determine if it will be even more difficult to keep them. We have been dealing with the onboarding question in the last five blogs. Now, we have put together a strategy for you which will contribute to customer retention. Done well, it will influence your cross-sells and up-sells too. Going digital will influence how you think about everything in your business. So, start small. Don’t try and reinvent everything in one go. […]

By |October 28th, 2015|General|

Are you ready to embrace a virtual culture?

In the previous blog I briefly touched on the difficulties virtual teams face regarding language and cultural differences. In many international ventures the possible complications that come from misunderstandings as a result of these differences, are initially overlooked. And only when projects go awry and we sit back to take stock of it all, does [...]

By |September 8th, 2015|General, Insurance general|

Add commission information

In this post we discuss how to capture the commission details on a policy or component. Commission is calculated per component, captured per broker and saved per contract. Rules and settings determine the commission percentages, as well as how much commission is paid and when. Capturing the correct commission details is very important, so that the correct amount can be distributed. […]

By |March 16th, 2015|Capture new business, General|

Reduce IT risks with SilverBridge KnowledgeBase

SilverBridge, a provider of software solutions to the financial services industry, has introduced SilverBridge KnowledgeBase, a tool that will help organisations reduce risk during IT projects. King III requires company executives to run their IT projects properly and to ensure that prudent and reasonable steps have been taken with respect to IT governance. Technology is [...]

By |August 7th, 2014|News room|

Ignition Group launches Viva Life product suite using Exergy2Go

p>Following its acquisition of the Resolution Life insurance license, the Ignition Group has launched the Viva Life suite of products and gone live with Exergy, the insurance administration software platform of SilverBridge, who is a provider of software solutions to the financial services industry.     Connect, the SilverBridge Group's implementation and support division, commenced [...]

By |May 21st, 2014|News room, Press office|

Zimbabwean Bank goes with Exergy as it targets insurance market

Connect, the implementation and support division of SilverBridge Holdings, has started implementing the SilverBridge Exergy insurance administration solution at CBZ Life. "While CBZ, a Zimbabwean provider of long term insurance products, has been able to sell non-complex life products (such as credit life) to its customers, it needed the ability to provide more advanced insurance [...]

By |April 10th, 2014|News room, Press office|