Cirrus, a subsidiary of the SilverBridge Group, says its Exergy managed services offering provides insurers in Africa with a cost-effective and efficient way to improve both policy administration and the customer experience.
Exergy is a policy administration platform handling life, group schemes, and pension insurance. It is a customisable and functionally rich solution that has been modelled to best insurance practices, enabling companies to improve business efficiencies and ensure accurate regulatory and compliance reporting.
“Cirrus has significant experience gained through Exergy system implementations and ongoing customer support contracts throughout Africa. This experience has positioned the organisation to be able to understand typical administrative challenges and remove manual processes through efficient use of automation. To the customer, this means they can outsource their policy administration in an affordable way so that they can focus on their specialised skills in product development and channel management,” says Patrick Ashton, CEO, Cirrus.
Through Cirrus, clients can take new products to market quicker or enter other African countries in a more affordable manner. Companies do not have to invest in building the required infrastructure as the Cirrus managed services approach takes care of that requirement.
To date, Exergy has been implemented in several countries including Angola, Botswana, Kenya, Malawi, Mauritius, and Ghana.
“One of the strengths of the platform is its customisability to the unique regulatory requirements of each of the country in which it is being used. From currency parameters to other corporate governance components, Exergy provides insurers with a cost-effective and user-friendly way to manage their policies,” says Ashton.
SilverBridge has over 20 years’ experience as a leading provider of insurance software solutions in the African financial services industry. Our footprint extends to 12 African countries. SilverBridge has introduced an enhanced service offering allowing financial services companies the opportunity to respond quickly to changing markets. With more than 30 customers throughout Africa, SilverBridge has the knowledge, experience, and technology to help its clients do better business.