Digitalise your business processes to improve customer efficiency & customer service

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With our Digital Solutions, you can:

Take the first step towards digital transformation by creating a paperless environment

Remove manual, paper based application processes that are time consuming and expensive.

Minimise errors on application forms.

Validate critical information upfront thereby reducing time to onboard customers.

Improve customer service through better, real-time communication.

Reduce the cost of onboarding new customers dramatically.

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FEATURES:

  • Digital onboarding solution
  • Customer identity verification through digital signatures
  • STP (Straight Through Process) to any admin system via CSV import
  • Capability to upload supporting documents along with completed application forms
  • Automated policy creation on administration system
  • Real time communication to customer and agent via SMS and email
  • Agents can view all processed and in progress applications
  • Data validation on digital forms

BENEFITS:

  • Removes paper applications and automates onboarding of new business.
  • Dramatically reduces the time taken to onboard new customers
  • Provides customers and intermediaries with better service from the insurer.
  • Eliminates double capture of information by agent and administrative staff.
  • New business applications can be tracked from point of customer engagement through to acceptance by life insurer.
  • Underwriting decisions can be made quickly to prevent delays in onboarding.
  • Quality of data improves significantly.

Interested? Contact us for more information.