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Predictive analytics transforms insurance decision-making

Driven by data, insurers must be able to gain meaningful insights and act on them to remain competitive. Kelly Preston, data analytics manager at SilverBridge, believes predictive analytics is a valuable resource to drive this data differentiation. While predictive analytics is not able to tell the future, it does empower decision-makers with the means to [...]

By |February 19th, 2019|General, News room, Press office, SilverBridge holdings|

Tech innovation critical for insurance success

The evolving technology landscape provides insurers with unprecedented opportunities to grow their business. Ben Burger, Managing Executive at SilverBridge, believes 2019 will see the development of the ideal environment to integrate cloud, data analysis, machine-learning, and artificial intelligence to differentiate innovative insurers from their competitors. “In the past 12 months, we have seen how insurers [...]

By |February 14th, 2019|General, News room, Press office, SilverBridge holdings|

Practical disruption in insurance

While there is much talk about the disruption of insurance through cutting-edge technology that will fundamentally transform the way the industry works, the focus should instead be on how it will improve the customer experience. This is according to Lee Kuyper, COO at SilverBridge, who says insurers need to capitalise on existing advancements for a [...]

By |February 6th, 2019|General, News room, Press office, SilverBridge holdings|

Cloud vital for insurance growth

With the number of insurers using cloud computing services tripling over the last few years, those still undecided as to its relevance need to start making a serious investment into strategically understanding the impact on their businesses. Patrick Ashton, Managing Executive at SilverBridge, believes the cloud is becoming the new norm for insurers. Research from [...]

By |February 1st, 2019|General, News room, Press office, SilverBridge holdings|

Evolving from HR to People Wellness

Just as is the case with many traditional business practices, the concept of human resources (HR) is also evolving and transforming. Ruth Wotela, People Wellness Executive at SilverBridge, believes this reflects a world where people are seen to be more than just ‘resources’ to be used. “We embarked on a journey to reposition and redefine [...]

By |January 29th, 2019|General, News room, Press office, SilverBridge holdings|

Digital disruption transforms insurance

According to Shingie Maramba, Business Development Manager at SilverBridge, South African insurers must embrace digital disruption and the associated technologies to remain competitive and provide customers with a more immersive experience. “Even though digitalisation has been part of boardroom discussions for the past 12 months, 2019 will usher in an exciting new wave of innovation [...]

By |January 16th, 2019|General, News room, Press office, SilverBridge holdings|

Microsoft data centres to impact local insurance market

In May last year, Microsoft announced plans to launch two data centres in South Africa. Located in Johannesburg and Cape Town, these see the company targeting cloud services growth on the continent. These data centres will deliver the Microsoft Cloud, including Microsoft Azure, Office 365, and Dynamics 365 to Africa, with initial availability in 2018. [...]

By |December 6th, 2018|General, News room, Press office, SilverBridge holdings|

Working towards digital insurance onboarding

The insurance onboarding process is evolving to better reflect the digital needs of today’s customer. A high level of service and improved customisation are key elements to ensure its success, says Kelly Preston, digital manager at SilverBridge. “Even though the onboarding journey will be different for every customer, financial service providers and insurers must to [...]

By |December 5th, 2018|General, News room, Press office, SilverBridge holdings|

Cloud-based policy administration

The imminent arrival of two Microsoft data centres in South Africa has put renewed focus on the importance of the cloud. But how can insurers benefit from this environment and embrace the opportunities it unlocks? Claudette Steynberg, product manager at SilverBridge takes a closer look. “Digital transformation has become a key talking point in boardrooms [...]

By |November 27th, 2018|General, News room, Press office, SilverBridge holdings|

SilverBridge empowers employees with its innovative leave policy

Since implementing its innovative discretionary time off (DTO) leave policy in January last year, SilverBridge Holdings has reported an overwhelming positive reception from staff resulting in employees better balancing their work and personal lives. Ruth Wotela, People Wellness Executive at SilverBridge Holdings, says the organisation introduced the policy that provides unlimited paid leave to reflect [...]

By |November 14th, 2018|General, News room, Press office, SilverBridge holdings|