The digital economy has given rise to customised products and services that meet specific customer requirements. Insurers are embracing this trend to drive competitive advantage. Claudette Steynberg, product manager at SilverBridge, examines how mass customisation can balance these new requirements with traditional business models. “Today’s insurance market is no longer driven by a one size [...]
Robo-advisors have come a long way since their launch more than a decade ago. Providing financial advice or online investment management with minimum human intervention, people have become more open to them in today’s digital environment. Stuart Blyth, director at SilverBridge, looks at their potential in life insurance. “The acceptance of these advisors can in [...]
African insurance providers who adopt a digital mindset can leverage innovative technologies to develop new business models and services that position them for growth. Kelly Preston, data analytics manager at SilverBridge, discusses the potential of the continent. “According to Deloitte, South Africa accounts for more than 80 percent of Africa’s total gross insurance premiums. So, [...]
Gamification provides insurers with an ideal platform to enhance customer engagement. With apps like MEGA MEDS, that turns medicine management into a fun experience, and the likes of the Discovery Insure Driving Challenge, that rewards customers who are good drivers, there is significant potential for insurers and others to take a different approach to dealing [...]
Constantia Life and Health (CLAH) has contracted SilverBridge Holdings to provide them with a solution to assist with the distribution and administration of its new group life product. This new partnership brings with it the opportunity for SilverBridge to deliver an end-to-end outsourced business operations solution that supports the growth strategy of CLAH. The Web-based [...]
Even though global insurers are embarking on digital migration projects to cloud environments, it is not happening quickly enough with independent brokerages sitting at an average adoption rate of 44 percent. Patrick Ashton, managing executive at the SilverBridge Group, believes the benefits of using the cloud provide compelling evidence to make the move sooner rather [...]
IT Portfolio Manager SilverBridge, an IT solutions company based in Pretoria East is looking for an experienced individual with extensive experience managing and supporting various IT software implementation projects. Key responsibilities include: Implementation and support of our software products and services Deliver IT projects to specification, within budget and on time Managing a portfolio of [...]
Having access to sophisticated predictive analytics has become a business priority for insurers. Being able to factor in historical and real-time data to analyse patterns, determine risk, and identify trends is now fundamental to insurance success. Kelly Preston, data analytics manager at SilverBridge, discusses its importance in the digital age. “The insurance industry is no [...]
Cryptocurrencies like bitcoin have become all the rage with people viewing them either as an investment opportunity or a bubble waiting to burst. However, the technology on which these are built, the blockchain, holds significant promise for insurance. Jonathan Jardim, senior software developer at SilverBridge Holdings, takes a closer look. The blockchain is a digitised, [...]
In a move designed to provide insurers with an affordable policy administration offering that enhances operations, SilverBridge Holdings has introduced a cloud-based solution that can scale according to business requirements. Globally, insurers are embracing the cloud and SilverBridge has responded by developing an affordable cloud-based policy administration solution that enhances operations and scales according to [...]