OPTIMISE YOUR OPERATIONAL PROCESS THROUGH OUTSOURCING YOUR POLICY ADMINISTRATION

  • Policy migration from an existing policy administration platform or Excel spreadsheets.
  • Access to a leading policy administration system – this includes product rules set up and configuration.
  • Access to expert knowledge and experience in policy administration and business process optimisation.
  • Access to managed services where we will facilitate your monthly and month end policy administration tasks.
  • Focus on increasing sales and improving distribution channels.
  • Improved operational ability.
  • Improved customer service delivery aligned to “treating the customer fairly” outcomes.
  • Have your finger on the pulse of your business through real-time reporting and data analytics.

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Features:

  • Cloud-hosted infrastructure for 24/7/365 accessibility
  • Access to a robust policy administration system
  • Business process optimisation
  • Automated processing of monthly and month end tasks
  • End-to-end administration and management of your products across the policy life cycle

Benefits:

  • Automation of mundane labour intensive tasks
  • Improved operational ability
  • Increased operational efficiency
  • Allows new entrants to be economically included
  • Improved customer service delivery across the policy life cycle including claims and complaints management and reporting

Policy administration

Policy alterations

Data analytics

Reporting

Process management

Claims management

New business onboarding

Policy management

Client communication